A note on recent credit card fraud donations 有关近期疑似信用卡欺诈捐款的说明

O3O.Foundation been running a Mastodon social media site promoting freedom of speech and digital rights for Chinese users. We have been accepting donations through Stripe, however, we have recently encountered a series of suspicious credit card fraud disputes raised against us. As a result, Stripe has charged us large amounts of fees, which are significantly higher than the donations we have received. To prevent further fraud, we have decided to pause accepting donations and refund all suspicious donations we received in April.

We are not sure if this is a targeted attack against us by a malicious party. However, we want to urge other site administrators who also accept donations from users to be cautious and vigilant about this issue. The pattern of fraudulent activity we have observed involves donors using temporary and alias email addresses, making small donation amounts, and then submitting credit card fraud disputes with Visa/Mastercard. This has resulted in Stripe charging a dispute fee that is much higher than the original donation amount.

We apologize for any inconvenience this may cause and assure you that we are taking all the necessary steps to investigate the matter and prevent it from happening in the future. We value your support and trust in our mission, and we will continue to work towards promoting freedom of speech and human rights in China.

Thank you for your understanding.

嘟站一直致力于为中文用户提供自由的互联网社区,同时通过Stripe接受捐款维持运营。近期,我们的Stripe捐助渠道遇到多次可疑的信用卡欺诈纠纷。为防止进一步的欺诈行为,我们已经决定暂停接受捐款,并退还我们在4月份收到的绝大部分捐款。

在此我们提醒其他同样接受用户捐款的Fediverse网站管理员提高警惕。这些可疑的捐赠者往往使用(原本用于保护隐私的)临时和别名的电子邮件地址进行小额捐赠,然后向Visa/Mastercard提交信用卡欺诈纠纷。这导致Stripe对每项争议向我们收取了远高于原始捐款金额的争议处理费用。目前我们暂不确定这是否是一次针对性的攻击。

我们对这可能造成的任何不便表示歉意,我们正在采取一切必要的措施来防止它再次发生。感谢嘟站用户们支持和信任,我们将继续为中文用户的言论自由和数字人权努力。

感谢您的理解与支持。

Evidence

Dispute Letters:

Stripe Logs:

 

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